# michael-kummer

> Public Help Center articles for michael-kummer.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Exchanges](https://help.mksupps.com/en-US/exchanges-178697.md): Please fill out this contact form if you need a replacement within 30 days of ordering. We just need to know the order number, the product you need replaced, and the reason for the exchange.
- [Update or cancel a subscription](https://help.mksupps.com/en-US/update-or-cancel-a-subscription-178702.md): The easiest way to update or cancel a subscription/recurring shipment is by logging into the customer portal.
- [Order cancellations](https://help.mksupps.com/en-US/order-cancellations-178696.md): The best way to cancel an order is to contact us. If your order has already shipped, don't worry! We can email you a return shipping label so you'll still receive a full refund (and we'll pay for domestic return shipping).
- [Can I apply discount codes to my subscription?](https://help.mksupps.com/en-US/can-i-apply-discount-codes-to-my-subscription-338276.md): We offer several types of discount codes throughout the year, but not all of them can be applied to active subscriptions. For example, discount codes related to annual sales events like Black Friday can't be applied to an active subscription. However
- [How do I cancel my subscription and get a refund?](https://help.mksupps.com/en-US/how-do-i-cancel-my-subscription-and-get-a-refund-760754.md): To cancel your subscription and request a refund, simply contact our support team to provide your order number and express your desire to cancel and be refunded. We will then process the refund and cancel the subscription on your behalf, as our polic
- [What should I do if I was charged for a canceled subscription?](https://help.mksupps.com/en-US/what-should-i-do-if-i-was-charged-for-a-canceled-subscription-760756.md): If you notice a charge after canceling your subscription, it's important to contact our support team immediately. We handle these urgent refund requests and assure you that the relevant team will address the matter promptly. Following your communicat
- [How do I correct an order that contains wrong items?](https://help.mksupps.com/en-US/how-do-i-correct-an-order-that-contains-wrong-items-760757.md): If you've received incorrect items in your order, we're here to help rectify the situation. Please reach out to us, and we will arrange the creation of a new order for the correct items, as well as send you an invoice via email. If you wish to keep t
- [How do I apply a discount coupon to my subscription order?](https://help.mksupps.com/en-US/how-do-i-apply-a-discount-coupon-to-my-subscription-order-760759.md): If you're eligible for a discount coupon, such as after leaving a testimonial, please note that it will not be automatically applied to your subscription order. Instead, you should receive an email with a specific discount code. To apply the discount
- [Do you offer free shipping?](https://help.mksupps.com/en-US/do-you-offer-free-shipping-178700.md): Yes, we offer free shipping for orders over a certain dollar value to specific locations:
- [What countries do you ship to?](https://help.mksupps.com/en-US/what-countries-do-you-ship-to-178698.md): Shipping Destinations. International Shipping. Shipping Times
- [International taxes](https://help.mksupps.com/en-US/international-taxes-178699.md): International taxes might be applied to your order, depending on your country's tax policy. Customs duty is calculated as a percentage of the customs value of the goods. The percentage or rate varies depending on the type of goods. You can check the
- [Are your supplements available on Amazon?](https://help.mksupps.com/en-US/are-your-supplements-available-on-amazon-178701.md): Yes, you can find our grass-fed beef organ products on the MK Supplements Amazon store. MK Supplements – Beef Liver. MK Supplements – Grass-Fed Beef Bone & Marrow. MK Supplements - Heart & Spleen. MK Supplements - Beef Organ
- [How can I return products purchased using "Buy with Prime" or request a replacement for damaged goods?](https://help.mksupps.com/en-US/how-can-i-return-products-purchased-using-%22buy-with-prime%22-or-request-a-replacement-for-damaged-goods-338236.md): When you check out using "Buy With Prime" on shop.michaelkummer.com, Amazon will fulfill the order instead of our fulfillment team. In other words, the order will ship from an Amazon warehouse near you. If you'd like to return your order, you can ini
- [How do I set up a wholesale account?](https://help.mksupps.com/en-US/how-do-i-set-up-a-wholesale-account-583484.md): To set up a wholesale account with our store, you must provide your complete company name, webpage (if applicable), shipping address, and phone number. Once you provide the necessary information, we will set up your account on the backend. As a whole
- [Returns and refunds](https://help.mksupps.com/en-US/returns-and-refunds-178695.md): Your 100% satisfaction is important to us. We accept returns for a full refund (excluding shipping fees and charges incurred on return shipments due to customs duties or other fees) or replacement on any supplements purchased within the last 60 days
- [Can I update the shipping address for my order after it has been placed?](https://help.mksupps.com/en-US/can-i-update-the-shipping-address-for-my-order-after-it-has-been-placed-760755.md): In the event that you need to update the shipping address after placing the order, it's crucial to contact us as soon as possible since we are generally unable to change the address directly once an order is placed. However, if your order is still li
- [I ordered on Amazon and some of the items arrived damaged. What can I do?](https://help.mksupps.com/en-US/i-ordered-on-amazon-and-some-of-the-items-arrived-damaged-what-can-i-do-1010067.md): While Amazon doesn't accept returns of dietary supplements, you can file a claim and receive a replacement if your order arrived damaged:. If that option isn't available, hover over your account in the menu bar at the top (Hello YOURNAME, Account & L
- [The seal under the metal cap was broken. Are the capsules safe to consume?](https://help.mksupps.com/en-US/the-seal-under-the-metal-cap-was-broken-are-the-capsules-safe-to-consume-178746.md): Yes, the capsules are safe to consume, even if the seal under the metal cap is broken. Unfortunately, the adhesive our manufacturing partner uses works better with plastic than glass bottles. Temperature changes (e.g., during shipping) can soften the
- [What to Do If Your MK Supplements Order Arrives Damaged, Broken, or Is Lost in Transit](https://help.mksupps.com/en-US/what-to-do-if-your-mk-supplements-order-arrives-damaged-broken-or-is-lost-in-transit-178748.md): At MK Supplements, we take pride in delivering your orders safely and securely. However, in rare cases, items may be lost or damaged during transit. In such cases, please reach out to our support team so we can assist you further.
- [My tracking information hasn't been updated in several days. What can I do?](https://help.mksupps.com/en-US/my-tracking-information-hasnt-been-updated-in-several-days-what-can-i-do-178750.md): Sometimes carriers fail to update tracking information timely and it might appear as if the shipment was isn't moving (or was lost). We have also noticed significant delays around major holidays where shipments get delayed in distribution centers. If
- [What's the micronutrient breakdown in your supplements?](https://help.mksupps.com/en-US/whats-the-micronutrient-breakdown-in-your-supplements-1842372.md): Organ meats are nature’s most concentrated, bioavailable sources of essential micronutrients. Unlike muscle meat or plant foods, organs store high levels of vitamins, minerals, and cofactors in forms your body can readily absorb. Including organ-deri
- [Where do you source the ingredients from?](https://help.mksupps.com/en-US/where-do-you-source-the-ingredients-from-721806.md): All our bovine supplements are made from 100% grass-fed and pasture-raised cattle from the United States, New Zealand and the European Union. Our bison supplements are made from bison that are free to roam the vast pastures of the midwest. While the
- [Are your beef supplements 100% grass-fed and grass-finished?](https://help.mksupps.com/en-US/are-your-beef-supplements-100%25-grass-fed-and-grass-finished-178703.md): All our beef supplements are made from 100% grass-fed and grass-finished cattle.
- [Do you test your supplements for bacteria, heavy metals, mold and other toxins?](https://help.mksupps.com/en-US/lab-testing-178705.md): All our products undergo several laboratory tests for bacteria, gluten, heavy metals, mold, yeast and other toxins as part of the manufacturing process. You can find the latest test results on each product page (below the Add to Cart button). If you'
- [Are you supplements gluten-free?](https://help.mksupps.com/en-US/are-you-supplements-gluten-free-178706.md): All of our supplements are naturally gluten-free.
- [What's the expiration date of your supplements?](https://help.mksupps.com/en-US/whats-the-expiration-date-of-your-supplements-178711.md): Our supplements have a best-by date of 2 to 3 years from the date of manufacture. On average, the supplements you receive will have a remaining shelf-life of 12+ months.
- [Do your organ meat supplements have any taste?](https://help.mksupps.com/en-US/do-your-organ-meat-supplements-have-any-taste-178742.md): Since the powder is encapsulated in a gelatin capsule, it’s completely tasteless and has no aftertaste.
- [Can you take the supplements as a meal replacement?](https://help.mksupps.com/en-US/can-you-take-the-supplements-as-a-meal-replacement-178743.md): Freeze-dried organ meats are an excellent replacement for multivitamin supplements, but they don't replace a full meal because they don't have many calories. For example, each serving of our Beef Liver supplement has only two grams of protein and vir
- [Are your supplements kosher?](https://help.mksupps.com/en-US/are-your-supplements-kosher-182254.md): Our supplements are made from 100% grass-fed cattle that are butchered in a manner compatible with kosher practices. However, our products are not certified kosher.
- [Where does the gelatin in your capsules come from?](https://help.mksupps.com/en-US/where-does-the-gelatin-in-your-capsules-come-from-178707.md): Gelatin is a protein (similar to collagen) and we make it by boiling bovine skin, tendons, ligaments and/or bones.
- [Is the gelatin of the capsules from beef or pork?](https://help.mksupps.com/en-US/is-the-gelatin-of-the-capsules-from-beef-or-pork-178709.md): We only use bovine (beef) gelatin for our capsules.
- [Can I take beef organ supplements during pregnancy or while nursing?](https://help.mksupps.com/en-US/can-i-take-beef-organ-supplements-during-pregnancy-or-while-nursing-178710.md): While we can't give any medical advice and always recommend consulting with a knowledgeable medical professional (OBGYN), many customers have consumed fresh or freeze-dried organ meat supplements during pregnancy and while lactating without any issue
- [Why aren’t your supplements labeled as organic?](https://help.mksupps.com/en-US/why-aren%E2%80%99t-your-supplements-labeled-as-organic-178712.md): 100% pasture-raised and grass-fed cows that don’t receive any non-organic or GMO feed are organic by definition. The reason why you still don’t see an “organic” label on our products is that the gelatin capsule isn’t certified organic.
- [Who should consider using beef organ supplements?](https://help.mksupps.com/en-US/who-should-consider-using-beef-organ-supplements-178713.md): We think every person who doesn’t follow a true nose-to-tail carnivore diet can benefit from beef organ supplements. While it’s always best to eat a variety of fresh organ meats, it’s just not feasible for most of us. Freeze-dried organ meats are the
- [What's the best time to take your supplements?](https://help.mksupps.com/en-US/whats-the-best-time-to-take-your-supplements-178716.md): You can take our supplements whenever it's most convenient for you. In other words, there is no difference between splitting up the capsules or taking them all at once, with or without a meal. If you practice intermittent fasting, we recommend consum
- [What's your recommended dosing protocol?](https://help.mksupps.com/en-US/whats-your-recommended-dosing-protocol-178717.md): If you're new to consuming organ meats, we recommend building up to the full dosage (usually four capsules) over the course of a few days to allow your body and digestive system to adapt. After about a week, you can take the full serving each day, wi
- [What are potential side effects of consuming organ meats?](https://help.mksupps.com/en-US/what-are-potential-side-effects-of-consuming-organ-meats-178718.md): Most people tolerate organ meat supplements well but we've seen a few cases of GI discomfort. That's why we recommend starting out with half the regular serving size if you're new to consuming organ meat. If you have an existing medical condition tha
- [Are your supplements halal?](https://help.mksupps.com/en-US/are-your-supplements-halal-178732.md): The supplements are not made with any pork products and the cattle we source the organs from are being bled before being butchered. However, our supplements are not technically halal-certified.
- [Can you consume beef liver if you have high cholesterol?](https://help.mksupps.com/en-US/can-you-consume-beef-liver-if-you-have-high-cholesterol-184775.md): Freeze-dried beef liver only has residual fat and carbohydrates, and thus does not impact blood lipids (including total cholesterol). Moreover, it's worth noting that even fresh foods containing cholesterol and saturated fats don't negatively impact
- [Do the cattle you obtain the organs from receive mRNA vaccines?](https://help.mksupps.com/en-US/do-the-cattle-you-obtain-the-organs-from-receive-mrna-vaccines-243842.md): No. Regardless of where a particular product is sourced from — we source from the United States, European Union and New Zealand — we only work with suppliers who do not administer mRNA vaccines to their livestock.
- [Are there calories in your freeze-dried organ supplements?](https://help.mksupps.com/en-US/are-there-calories-in-your-freeze-dried-organ-supplements-760760.md): While our labels may not show calories, freeze-dried beef organs are not calorie-free. Each serving approximately contains eight calories, mainly from the protein content. Micronutrients themselves do not contribute caloric value—it's the macronutrie
- [What are the benefits of glass bottles versus plastic containers?](https://help.mksupps.com/en-US/what-are-the-benefits-of-glass-bottles-versus-plastic-containers-391086.md): While glass bottles are more expensive to source and ship, they significantly benefit the environment and the consumer (you). For all those reasons, we're proud to offer all of our supplements in glass bottles with metal lids instead of plastic conta
- [Do your organ meat supplements contain blood?](https://help.mksupps.com/en-US/do-your-organ-meat-supplements-contain-blood-216654.md): All our animals are bled before being butchered, so only residual amounts of blood are left in the tissue and organs. All liquids disappear during freeze-drying, but a few proteins and micronutrients might be left from the residual blood.
- [Is Freeze-Drying Enough to Make Supplements Safe?](https://help.mksupps.com/en-US/is-freeze-drying-enough-to-make-supplements-safe-593763.md): Short Answer: No. Freeze-drying removes moisture but does not kill all pathogens. That’s why at MK Supplements, we combine freeze-drying with rigorous sourcing, processing, and third-party lab testing to ensure safety. While freeze-drying preserves n
- [Are MK Supplements Beef Organ products tested for PFAS?](https://help.mksupps.com/en-US/are-mk-supplements-beef-organ-products-tested-for-pfas-829305.md): The ingredients used in our supplements are sourced from 100% grass-fed, grass-finished cattle raised on regenerative farms. These farms use no chemicals or biosolids, ensuring the cattle and their feed are not exposed to harmful substances like Per-
- [What supplement should I take to improve iron levels?](https://help.mksupps.com/en-US/what-supplement-should-i-take-to-improve-iron-levels-1841959.md): Low iron levels often result from heavy menstrual losses, inadequate dietary intake, or reduced iron absorption. Animal-based supplements deliver heme-iron (the form your body absorbs most efficiently) along with cofactors like vitamin B12 and vitami
- [What supplement should I take to optimize vitamin B12 levels?](https://help.mksupps.com/en-US/what-supplement-should-i-take-to-optimize-vitamin-b12-levels-1841960.md): Vitamin B12 deficiency can occur due to low stomach acid, vegan or low-animal-food diets, age-related absorption issues, or gut-related malabsorption. Because B12 is found almost exclusively in animal foods, whole-food, animal-based supplements are o
- [What supplement should I take to support calcium & phosphorus balance?](https://help.mksupps.com/en-US/what-supplement-should-i-take-to-support-calcium-and-phosphorus-balance-1841965.md): Calcium and phosphorus work together to support bone structure, teeth, muscle function, and cellular signaling. Adequate intake of both — in the right ratio — is essential, especially for those consuming higher-protein diets or focusing on long-term
- [Which supplement boosts energy levels?](https://help.mksupps.com/en-US/which-supplement-boosts-energy-levels-1841971.md): Low energy is often linked to gaps in key B-vitamins, inadequate iron intake, or inefficient cellular energy production. Nutrients like vitamins B2, B3, and B12 play essential roles in mitochondrial function and ATP production, while iron supports ox
- [Which supplement enhances exercise performance?](https://help.mksupps.com/en-US/which-supplement-enhances-exercise-performance-1841972.md): Reduced exercise performance or endurance can stem from limited ATP production, inefficient mitochondrial function, or suboptimal intake of key micronutrients like iron and B-vitamins. Nutrients such as vitamins B2, B3, and B12 support energy metabol
- [Which supplement aids exercise recovery?](https://help.mksupps.com/en-US/which-supplement-aids-exercise-recovery-1841973.md): After intense training, recovery depends on more than rest alone. Muscles, tendons, ligaments, and connective tissues require structural building blocks, supportive micronutrients, and signals that help the body repair and adapt. Collagen turnover, t
- [Which supplement supports immune health?](https://help.mksupps.com/en-US/which-supplement-supports-immune-health-1841976.md): A healthy immune system depends on more than just one nutrient. It relies on proper communication between immune cells, adequate micronutrient status, and strong physical barriers such as the gut lining. Nutrients like vitamin A and iron support immu
- [Which supplement is best for bone & joint health?](https://help.mksupps.com/en-US/which-supplement-is-best-for-bone-and-joint-health-1841977.md): Healthy bones and joints rely on a combination of structural proteins, minerals, and biological signaling compounds that support ongoing repair and maintenance. Collagen forms the framework of cartilage, tendons, and ligaments, while bone-derived min
- [Which supplement supports female fertility?](https://help.mksupps.com/en-US/which-supplement-supports-female-fertility-1841978.md): Female fertility is influenced by multiple interconnected factors, including hormonal balance, iron status, energy availability, and the health of reproductive tissues. Adequate micronutrient intake and targeted organ support can help maintain normal
- [Which supplement supports digestive health?](https://help.mksupps.com/en-US/which-supplement-supports-digestive-health-1841980.md): A healthy digestive system depends on an intact gut lining, balanced immune signaling in the gut, and adequate nutrient absorption. Stress, intense training, illness, or dietary changes can challenge gut integrity and digestion, making targeted nutri
- [Which supplement is recommended during prenatal health?](https://help.mksupps.com/en-US/which-supplement-is-recommended-during-prenatal-health-1841983.md): Pregnancy places increased nutritional demands on the body, particularly for B-vitamins, iron, and tissue-supportive compounds that help support maternal energy needs and normal fetal development. During this time, nutrient density and bioavailabilit
- [Which supplement supports skin, hair & nails?](https://help.mksupps.com/en-US/which-supplement-supports-skin-hair-and-nails-1841985.md): Healthy skin, hair, and nails rely on consistent cell turnover, structural proteins, and adequate micronutrient support. Nutrients such as collagen, vitamin A, zinc, and B-vitamins help maintain normal skin renewal, hair growth cycles, and nail stren
- [Which supplement offers daily nutrient support?](https://help.mksupps.com/en-US/which-supplement-offers-daily-nutrient-support-1841986.md): Maintaining consistent micronutrient intake helps support energy levels, immune function, metabolic health, and hormonal balance. Even with a high-quality diet, daily demands, stress, and training can create nutrient gaps over time. Animal-based orga
- [Which supplement supports foundational health?](https://help.mksupps.com/en-US/which-supplement-supports-foundational-health-1841988.md): Foundational health depends on consistent intake of core nutrients that support energy production, immune resilience, structural integrity, and hormonal balance. Rather than targeting one system at a time, a foundational approach focuses on broad-spe
- [Which supplement offers allergy relief?](https://help.mksupps.com/en-US/which-supplement-offers-allergy-relief-1841990.md): Seasonal and environmental sensitivities are often influenced by immune over-reactivity and compromised gut barrier integrity. Supporting immune balance and strengthening the gut lining can help reduce systemic triggers that contribute to allergy sym
- [Which supplement supports autoimmune balance?](https://help.mksupps.com/en-US/which-supplement-supports-autoimmune-balance-1841991.md): Autoimmune challenges are often associated with immune dysregulation, tissue stress, and compromised barrier integrity, particularly at the gut lining. Supporting autoimmune balance focuses on maintaining normal immune signaling, protecting tissues,
- [Can your supplements help with IBS or acid reflux?](https://help.mksupps.com/en-US/can-your-supplements-help-with-ibs-or-acid-reflux-178740.md): Our supplements are not intended to cure IBS, acid reflux, or any gastrointestinal condition. These are complex issues with many potential causes, and medical guidance is always recommended. However, digestive symptoms are often associated with gut b
- [What supplement is right for me?](https://help.mksupps.com/en-US/what-supplement-is-right-for-me-338272.md): Seeking the ideal supplement to achieve your goals? Everyone’s needs are different—whether you want more energy, better immunity, or stronger bones, we’ve made it easy to find your perfect match. Visit our interactive collections page to see product
- [What benefits can I expect from supplementing with desiccated organ meats?](https://help.mksupps.com/en-US/what-benefits-can-i-expect-from-supplementing-with-desiccated-organ-meats-178724.md): Since we announced the launch of MK Supplements in 2021, many people have asked us about the specific benefits they can expect when using desiccated (freeze-dried) beef organs. In a nutshell, desiccated beef organs are a rich source of bioavailable m
- [Do beef organ supplements provide the same health benefits as eating fresh organs?](https://help.mksupps.com/en-US/do-beef-organ-supplements-provide-the-same-health-benefits-as-eating-fresh-organs-178722.md): Yes, we firmly believe that our desiccated beef organ supplements are an excellent alternative to consuming fresh organs. That’s because the gentle freeze-drying method we use to turn 100% grass-fed and grass-finished organs into powdered gel capsule
- [Do your supplements have folic acid?](https://help.mksupps.com/en-US/do-your-supplements-have-folic-acid-178737.md): Liver contains folate, which is the natural version of vitamin B9. Folic acid is a synthetic and less bio-available version found in (synthetic) multivitamin supplements.
- [What are the benefits of consuming organ meats vs. a good multivitamin?](https://help.mksupps.com/en-US/what-are-the-benefits-of-consuming-organ-meats-vs-a-good-multivitamin-178738.md): Synthetic micronutrients are poorly absorbed and less effective than those found in nature. Organ meats are the most nutrient-dense foods on the planet containing everything your body needs to thrive in the most bioavailable and readily absorbable fo
- [Can consuming organ meat supplements break a fast?](https://help.mksupps.com/en-US/can-consuming-organ-meat-supplements-break-a-fast-178741.md): This depends on what your fasting goals are. Technically speaking organ meats have a little bit of fat, about 2g of protein and residual amounts of carbohydrates (per serving size). So, if you are water fasting, then yes, it will break your fast. Ho
- [Do Beef liver supplements help with weak joints?](https://help.mksupps.com/en-US/do-beef-liver-supplements-help-with-weak-joints-178734.md): Weak joints can be caused by various reasons, including micronutrient deficiencies, collagen deficiencies and a lack of stimulus/stress. Our freeze-dried beef liver capsules can help address the micronutrient deficiencies and we recommend increasing
- [Do beef liver supplements improve energy levels?](https://help.mksupps.com/en-US/do-beef-liver-supplements-improve-energy-levels-178751.md): Beef liver contains several compounds that improve how your mitochondria (which are your cells’ power plants) convert the food you consume into energy. One of these compounds is the coenzyme Q10 (CoQ10). CoQ10 protects mitochondria and supports the c
- [Can beef liver supplements help improve brain function?](https://help.mksupps.com/en-US/can-beef-liver-supplements-help-improve-brain-function-178752.md): Beef liver is rich in choline and CoQ10, two nutrients that are critical for brain health. Choline speeds up the creation and release of acetylcholine, a protein that carries signals among brain cells and is important for memory and an assortment of
- [Is eating liver good for your liver health?](https://help.mksupps.com/en-US/is-eating-liver-good-for-your-liver-health-178753.md): While several Native American cultures have followed this principle, we haven’t found any scientific evidence to back up the idea that eating a specific organ supports the health of the same organ in your body. However, there’s no doubt that organ me
- [Can beef liver help if you have an MTHFR mutation.](https://help.mksupps.com/en-US/can-beef-liver-help-if-you-have-an-mthfr-mutation-179251.md): Methylenetetrahydrofolate reductase (MTHFR) is an enzyme that converts Vitamin B9 (folate) into its active form, methyl-folate. Methylfolate is essential for a process called methylation. If you have an MTHFR mutation, you may not be able to properly
- [What dosage of supplements should be taken for anemic conditions?](https://help.mksupps.com/en-US/what-dosage-of-supplements-should-be-taken-for-anemic-conditions-760762.md): For those with low iron levels, we recommend our Heart & Spleen capsules as they contain more iron. Starting with 1-2 capsules per day and gradually increasing to 4 over the first few weeks is advisable. However, specific dosage should depend on indi
- [Are your supplements safe to give to children?](https://help.mksupps.com/en-US/are-your-supplements-safe-to-give-to-children-760764.md): Yes, our supplements are suitable for children at half the regular serving size. However, personal health considerations, such as for a child with ADHD seeking nutritional support, should be undertaken with proper guidance and possibly medical advice
- [Who can join?](https://help.mksupps.com/en-US/who-can-join-1298796.md): Anyone with an MK Supplements account can join the rewards program.
- [How do I earn points?](https://help.mksupps.com/en-US/how-do-i-earn-points-1298800.md): Members earn 4 points for every dollar spent online. You can also earn points by signing up for the newsletter, following MK Supplements on social media, and referring friends.
- [How do I view my point balance?](https://help.mksupps.com/en-US/how-do-i-view-my-point-balance-1298802.md): To view your rewards and point balance, log into your MK Supplements account or navigate to the “Rewards” icon on the lower right of our shop and log into the rewards center.
- [How do I use my points?](https://help.mksupps.com/en-US/how-do-i-use-my-points-1298803.md): To redeem points, go to the “Redeem Points” tab. If you have enough points, you can exchange them for a voucher which you can apply during checkout.
- [Can I use my points during checkout?](https://help.mksupps.com/en-US/using-my-points-during-checkout-1298804.md): Not directly — please redeem your points for a voucher, which can be applied during checkout.
- [Can I use my rewards with a separate discount code?](https://help.mksupps.com/en-US/using-rewards-with-a-discount-code-1298805.md): Rewards apply to your order as a discount code, so you won’t be able to use your rewards in conjunction with a discount code (our system only allows one discount code per order).
- [Can I use multiple rewards on the same purchase?](https://help.mksupps.com/en-US/using-multiple-rewards-on-one-purchase-1298806.md): Rewards apply to your order as a discount code. You won’t be able to use multiple rewards towards the same order, as our system only allows one discount code per order.
- [How long does it take to receive my points?](https://help.mksupps.com/en-US/how-long-to-receive-my-points-1298807.md): Your points are allocated to your account in a pending status immediately. The points will be approved within 24 hours.
- [How do I get to the next tier?](https://help.mksupps.com/en-US/getting-to-the-next-tier-1298808.md): Our tiers are broken into two categories based on annual spending: Silver Tier from $0-$999 and Gold Tier for $1000+.
- [What do the ‘approved’, ‘pending', and ‘cancelled’ statuses mean?](https://help.mksupps.com/en-US/approved-pending-and-cancelled-statuses-1298813.md): Approved points can be redeemed immediately. Pending points need to be verified, which typically takes about 24 hours. Cancelled points will not be added to your account.
- [I completed an activity but didn’t earn points!](https://help.mksupps.com/en-US/points-not-showing-up-1298814.md): Processing your activity and providing points can take a few minutes. If you don’t see points you think you’ve earned, please contact us.
- [How do I leave the program?](https://help.mksupps.com/en-US/leaving-the-program-1298816.md): If you no longer wish to earn points, please contact us and ask to be unenrolled. We’ll unenroll you, but you will lose any accrued points.
- [What happens if I leave and decide to join again?](https://help.mksupps.com/en-US/leaving-and-joining-again-1298833.md): Just contact us and we’ll re-enroll you. However, your point total will begin from zero if we unenrolled you from the program.
- [Do rewards ever expire?](https://help.mksupps.com/en-US/do-rewards-ever-expire-1298834.md): No, rewards never expire. However, we reserve the right to end the program at any time.
- [Is there a limit on how many rewards I can earn per order?](https://help.mksupps.com/en-US/is-there-a-limit-on-rewards-1298837.md): No, there is no limit on how many rewards you can earn per order or transaction.
- [What is MK Supplements’ Beef Organs complex made of?](https://help.mksupps.com/en-US/what-is-mk-supplements%E2%80%99-beef-organs-complex-made-of-327434.md): Our Beef Organs supplement is made from 100% grass-fed and finished cattle, raised in the United States, European Union and New Zealand. It’s comprised of a mix of five organs — liver, heart, spleen, kidney and pancreas — in their nature-identical pr
- [Why does your Beef Organs complex have a lot of liver and less of the other organs?](https://help.mksupps.com/en-US/why-does-your-beef-organs-complex-have-a-lot-of-liver-and-less-of-the-other-organs-327436.md): We believe that true nose-to-tail nutrition should mimic the size of the organs in the live animal. The liver is the largest of the five organs in a cow, followed by the heart, two kidneys, the spleen and the pancreas.
- [Do you need to take any other supplements in combination with Beef Organs?](https://help.mksupps.com/en-US/do-you-need-to-take-any-other-supplements-in-combination-with-beef-organs-327437.md): We consider Beef Organs a foundational supplement to support general wellness. However, if you require higher amounts of certain micronutrients, we advise adding additional organs with higher concentrations. For example, if you suffer from low iron o
- [How many nutrients are in Grass-Fed Beef Organs?](https://help.mksupps.com/en-US/how-many-nutrients-are-in-grass-fed-beef-organs-327438.md): Three grams of freeze-dried beef organs — the standard dosage for our Beef Organs supplement — contains the same micronutrients as 0.61 ounces of fresh beef liver, 0.18 ounces of beef heart, 0.12 ounces of beef kidney, 0.06 ounces of beef spleen and
- [Does Beef Organs Replace Beef Liver and Heart & Spleen?](https://help.mksupps.com/en-US/does-beef-organs-replace-beef-liver-and-heart-&-spleen-338266.md): If you've made Beef Liver and Heart & Spleen a regular part of your diet, you might be wondering if our new Beef Organs supplement can replace both of those products. We consider our Grass-Fed Beef Organs supplement an excellent multivitamin that pro
- [Liver has greater amounts of certain nutrients than the daily recommended value of those nutrients. Is that a problem?](https://help.mksupps.com/en-US/liver-has-greater-amounts-of-certain-nutrients-than-the-daily-recommended-value-of-those-nutrients-is-that-a-problem-178725.md): Beef liver has ample amounts of cholesterol, certain minerals (such as copper) and fat-soluble vitamins (such as Vitamin A) that can become toxic if ingested in excess amounts. While it’s true in theory that you can have too many of these nutrients,
- [Is liver high in tyramine?](https://help.mksupps.com/en-US/is-liver-high-in-tyramine-178726.md): Certain foods, such as aged cheese and (aged) liver, contain relatively high levels of tyramine, an amino acid that can cause migraines and high blood pressure in some people. The issue is often exacerbated in people who are on certain antidepressant
- [Are there any supplements you should stop taking if you are on beef liver?](https://help.mksupps.com/en-US/are-there-any-supplements-you-should-stop-taking-if-you-are-on-beef-liver-178733.md): You can stop taking multivitamins, B vitamins, vitamin A and iron supplements. You can still take minerals such as magnesium.
- [What is MK Supplements’ Bone & Marrow made of?](https://help.mksupps.com/en-US/what-is-mk-supplements%E2%80%99-bone-&-marrow-made-of-235238.md): Our Bone & Marrow supplement is made from the long bones of 100% grass-fed and grass-finished cattle raised in the United States, European Union and New Zealand.
- [Can the conjugated linoleic acid (CLA) found in bone marrow help with weight loss?](https://help.mksupps.com/en-US/can-the-conjugated-linoleic-acid-(cla)-found-in-bone-marrow-help-with-weight-loss-235239.md): A study involving rodents has discovered that supplementing with CLA prevents body fat accumulation and weight gain. However, a meta analysis of the available scientific evidence involving humans was inconclusive. In other words, CLA may help with fa
- [How much calcium and phosphorus is in Bone & Marrow?](https://help.mksupps.com/en-US/how-much-calcium-and-phosphorus-is-in-bone-&-marrow-235240.md): One serving of Bone & Marrow (four capsules) contains approximately 777 mg (60% DV) of calcium and 339 mg (27% DV) of phosphorus from microcrystalline hydroxyapatite (MCHA).
- [How much marrow does Bone & Marrow contain?](https://help.mksupps.com/en-US/how-much-marrow-does-bone-&-marrow-contain-236730.md): The ratio of bone to marrow is roughly the same would occur in nature. In other words, we grind down long bones, including their marrow. So on average, you can expect a bone-to-marrow ratio of approximately 5:1.
- [How much collagen is in Bone & Marrow?](https://help.mksupps.com/en-US/how-much-collagen-is-in-bone-&-marrow-236731.md): Collagen is a significant component of the bone matrix, accounting for about 25-30% of the bones' dry weight. While the amount of collagen found in bones varies from animal to animal, you can expect approximately 500 mg of collagen in each serving of
- [How many nutrients are in Grass-Fed Bone & Marrow?](https://help.mksupps.com/en-US/how-many-nutrients-are-in-grass-fed-bone-&-marrow-307752.md): Jam-packed with valuable micronutrients like calcium, phosphorus and stem cells, Bone & Marrow is the perfect natural supplement to support the mineralization of bones and teeth and to support optimal immune, heart and nerve health. The numbers below
- [Bone & Marrow Changes (December 2023)](https://help.mksupps.com/en-US/bone-and-marrow-changes-(december-2023)-381731.md): We recently made some changes to our Bone & Marrow supplement, resulting in a new serving size and fewer capsules per bottle. First, here what’s not changing: it’s still the same high-quality supplement you’re used to, including:. What’s changing:
- [Why does Bone & Marrow contain magnesium stearate?](https://help.mksupps.com/en-US/why-does-bone-and-marrow-contain-magnesium-stearate-412555.md): Bone & Marrow no longer contains magnesium stearate or other flow agents!. Unlike with our other beef organ supplements, we used to use a flow agent in Bone & Marrow due to the "stickiness" of the raw ingredients. Without a flow agent, the powder cou
- [What are the main benefits of taking Collagen & Colostrum?](https://help.mksupps.com/en-US/what-are-the-main-benefits-of-taking-collagen-and-colostrum-583485.md): Our Collagen & Colostrum supplement supports skin health, joint function, gut health, and overall immunity. Collagen provides the building blocks for skin, hair, and nails, while colostrum enhances gut health, boosts the immune system and improves at
- [How should I take the Collagen & Colostrum supplement?](https://help.mksupps.com/en-US/how-should-i-take-the-collagen-and-colostrum-supplement-583489.md): It is best (but not necessary) to take the supplement on an empty stomach in the morning or before bedtime. Mix the recommended dose with water, raw milk, juice, or your favorite smoothie for optimal absorption. Avoid hot liquids because they destroy
- [Can I take Collagen & Colostrum if I have dietary restrictions?](https://help.mksupps.com/en-US/can-i-take-collagen-and-colostrum-if-i-have-dietary-restrictions-583490.md): Yes, our Collagen & Colostrum supplement is free from gluten, soy, and artificial additives. However, it is derived from bovine sources, so it is unsuitable for vegetarians or vegans.
- [How long will it take to see results from using the supplement?](https://help.mksupps.com/en-US/how-long-will-it-take-to-see-results-from-using-the-supplement-583491.md): Results vary by individual, but most users report noticeable improvements in skin elasticity, joint comfort, and digestion within 4-6 weeks of consistent use.
- [Is it safe to use Collagen & Colostrum supplements with other medications or supplements?](https://help.mksupps.com/en-US/is-it-safe-to-use-collagen-and-colostrum-supplements-with-other-medications-or-supplements-583492.md): Generally, it is safe to combine Collagen & Colostrum with other supplements. However, if you are taking prescription medications or have any health conditions, consult your healthcare provider before starting any new supplement regimen.
- [Are there any side effects associated with taking Collagen & Colostrum?](https://help.mksupps.com/en-US/are-there-any-side-effects-associated-with-taking-collagen-and-colostrum-583493.md): Most users do not experience side effects. However, some individuals may experience mild digestive discomfort when first starting the supplement. If symptoms persist, discontinue use and consult a healthcare professional.
- [Can I take Collagen & Colostrum supplements during pregnancy or while breastfeeding?](https://help.mksupps.com/en-US/can-i-take-collagen-and-colostrum-supplements-during-pregnancy-or-while-breastfeeding-583494.md): While the supplement is generally considered safe, it is always best to consult with your healthcare provider before taking any new supplements during pregnancy or while breastfeeding.
- [How should I store the Collagen & Colostrum supplement?](https://help.mksupps.com/en-US/how-should-i-store-the-collagen-and-colostrum-supplement-583495.md): Store the supplement in a cool, dry place away from direct sunlight to maintain its potency and shelf life. Refrigeration is not necessary but can help extend its freshness.
- [Can children take the Collagen & Colostrum supplement?](https://help.mksupps.com/en-US/can-children-take-the-collagen-and-colostrum-supplement-583496.md): The supplement is formulated for adult use, but the founders' kids consume a full serving of Collagen & Colostrum daily. Nonetheless, it is always best to consult a pediatrician before giving it to children to ensure it is appropriate for their healt
- [What makes this Collagen & Colostrum supplement different from others on the market?](https://help.mksupps.com/en-US/what-makes-this-collagen-and-colostrum-supplement-different-from-others-on-the-market-583497.md): Our supplement combines high-quality hydrolyzed collagen peptides with premium bovine colostrum, ensuring maximum bioavailability and effectiveness. This unique blend supports both structural and immune health comprehensively. Additionally, we provid
- [What collagen types does Collagen & Colostrum contain?](https://help.mksupps.com/en-US/what-collagen-types-does-collagen-and-colostrum-contain-721803.md): Practically, all types. But it's more complicated than that. Hydrolyzed collagen (such as the one we use in our supplement), regardless of its original type, undergoes a process called hydrolysis that breaks down its protein chains, transforming it i
- [Can you consume colostrum if you're lactose intolerant?](https://help.mksupps.com/en-US/can-you-consume-colostrum-if-youre-lactose-intolerant-721813.md): Colostrum, while a dairy product, differs from milk as it contains no lactose, making it easily digestible and beneficial for gut health in most people with lactose intolerance.
- [Is your colostrum responsibly sourced?](https://help.mksupps.com/en-US/is-your-colostrum-responsibly-sourced-721815.md): Our promise is that calves always receive colostrum first. After birth, cows produce more colostrum than calves consume, typically using only 33-50% of it. We collect the surplus and then process it at low temperatures to eliminate bacteria while pre
- [Can you mix Collagen & Colostrum with cold or hot liquids?](https://help.mksupps.com/en-US/can-you-mix-collagen-and-colostrum-with-cold-or-hot-liquids-721817.md): We recommend keeping liquids below 145° F when mixing with Collagen & Colostrum to minimize nutrient degradation. While nutrients won't degrade drastically above this temperature, maintaining it below 145°F is considered best practice.
- [Can I consume your collagen supplement if I've experienced joint inflammation with other collagen products?](https://help.mksupps.com/en-US/can-i-consume-your-collagen-supplement-if-ive-experienced-joint-inflammation-with-other-collagen-products-760761.md): While individual responses to collagen supplements can vary, you might consider giving our product with colostrum a try. To avoid potential issues, it's wise to start with one type of supplement for a few weeks before introducing additional ones.
- [Is your colostrum pasteurized?](https://help.mksupps.com/en-US/is-your-colostrum-pasteurized-1081810.md): We flash pasteurize the liquid colostrum at 161 degrees Fahrenheit for 15 seconds (per FDA regulations) before cooling and drying it at ambient temperature. This process helps us retain the exceptionally high protein fraction content from the raw mat
- [What type of casein does your colostrum contain?](https://help.mksupps.com/en-US/what-type-of-casein-does-your-colostrum-contain-1081811.md): We use a mix of A1 and A2 cows because there aren't enough A2 dairy cows available to produce the large quantities of colostrum we need for our supplements.
- [Why does Collagen & Colostrum Clump or Foam When Mixed?](https://help.mksupps.com/en-US/why-does-collagen-and-colostrum-clump-or-foam-when-mixed-1115297.md): At MK Supplements, we’re committed to keeping our products as clean and natural as possible. That means we don’t use any synthetic ingredients like anti-foaming agents, emulsifiers, or fillers commonly found in other supplements. While this ensures y
- [Can I add Collagen & Colostrum to hot liquids?](https://help.mksupps.com/en-US/adding-collagen-and-colostrum-to-hot-liquids-1298708.md): We recommend letting hot liquids cool below 140°F before stirring in the powder to preserve as many heat-sensitive micronutrients and immunoglobulins as possible.
- [How to measure Collagen & Colostrum to get the recommended 30 servings?](https://help.mksupps.com/en-US/how-to-measure-collagen-and-colostrum-1360693.md): Our recommended serving is two tablespoons for the unflavored version and two heaping tablespoons for the chocolate-flavored version. Each serving is approximately 13 grams (unflavored) and 17 grams (chocolate).
- [What makes American Beast different from Beef Liver and Beef Organs?](https://help.mksupps.com/en-US/how-does-american-beast-differ-1299122.md): American Beast combines bison heart and liver instead of beef. Bison organs naturally contain higher concentrations of certain micronutrients and they have a cleaner fatty acid profile.
- [How do I know if American Beast is right for my lifestyle and goals?](https://help.mksupps.com/en-US/is-american-beast-right-for-me-1280259.md): Whether you’re a dedicated athlete, a busy parent or a biohacker, American Beast provides broad-spectrum organ support without the redundancy of taking multiple organ supplements.
- [Can I take American Beast along with Bone & Marrow and/or Collagen & Colostrum?](https://help.mksupps.com/en-US/stacking-american-beast-1299198.md): Absolutely. None of these overlap significantly with the nutrients in American Beast, so stacking them can provide a well-rounded animal-based nutrient profile.
- [Why is bison sometimes better for me if I’m sensitive to beef or have histamine issues?](https://help.mksupps.com/en-US/bison-for-beef-sensitivities-and-histamine-issues-1299213.md): Bison is naturally lower in histamines than beef. Additionally, bison's unique fatty acid composition and micronutrient profile may benefit those sensitive to beef.
- [How many capsules should I take, and can I adjust the serving size?](https://help.mksupps.com/en-US/american-beast-serving-size-1299216.md): Most people take five capsules (one serving) per day with or without food. However, you can adjust your intake depending on personal goals or how your body responds.
- [Is American Beast suitable for a strict carnivore or animal-based diet?](https://help.mksupps.com/en-US/american-beast-for-a-strict-carnivore-diet-1299218.md): Yes! American Beast is 100% animal-derived and contains no fillers, additives, or plant-based ingredients.
- [What should I do if I’m already taking Beef Liver or Beef Organs?](https://help.mksupps.com/en-US/american-beast-and-beef-liver-or-organs-1299220.md): Because American Beast includes both liver and heart, taking it alongside Beef Liver or Beef Organs might be redundant. We recommend choosing one organ blend that best suits your needs.
- [Where do you source your bison, and how do you ensure quality?](https://help.mksupps.com/en-US/bison-sourcing-and-quality-1299223.md): Our bison are sourced from regenerative U.S. ranches, where animals are grass-fed, free-roaming, and raised without hormones, antibiotics or GMOs. Every batch is third-party tested for purity and potency.
- [How fast can I expect to see or feel results?](https://help.mksupps.com/en-US/how-fast-can-i-expect-results-1299224.md): Individual results vary, but many people notice improvements within the first few weeks. The full benefits of nutrient-dense organs often accumulate with consistent use over time.
- [Can I split up or vary my dosage throughout the day?](https://help.mksupps.com/en-US/splitting-up-dosage-throughout-the-day-1299226.md): Yes. While taking all five capsules at once is common, some users prefer splitting the dose, which can help with nutrient absorption and energy throughout the day.
- [The bottle of American Beast I received has expired!](https://help.mksupps.com/en-US/the-bottle-of-american-beast-i-received-has-expired-1394627.md): The date printed on the bottom of the American Beast bottle is the manufacturing date (MFG DT), not the expiration date. If stored at room temperature and away from direct sunlight, American Beast remains safe and effective for at least two years fro
- [My bottle arrived without a plastic neckback](https://help.mksupps.com/en-US/my-bottle-arrived-without-a-plastic-neckback-1394629.md): To reduce plastic waste, American Beast features a tamper-proof inner seal rather than a plastic neckband. As long as this inner seal is intact when you first open the bottle, you can rest assured the product is safe to consume.
- [What is Female Vitality, and how does it support women’s health?](https://help.mksupps.com/en-US/what-is-female-vitality-1269546.md): Female Vitality is a targeted supplement designed to support hormonal balance, energy levels, and overall well-being for women.
- [How does Female Vitality differ from Beef Liver and Beef Organs?](https://help.mksupps.com/en-US/how-does-female-vitality-differ-1269555.md): Female Vitality adds specialized support with specific female-centric organs, plus spleen and kidney.
- [Can I use Female Vitality if I’m already taking Beef Liver or Beef Organs?](https://help.mksupps.com/en-US/female-vitality-and-beef-organs-1269560.md): Absolutely. We recommend continuing with Beef Liver or even upgrading to Beef Organs for the most well-rounded micronutrient coverage.
- [Should I stop taking Beef Liver or Beef Organs if I start using Female Vitality?](https://help.mksupps.com/en-US/should-i-stop-taking-beef-liver-1269565.md): You do not have to stop taking Beef Liver or Beef Organs. We encourage you to keep using both to maximize nutritional benefits.
- [How should I dose or schedule my Female Vitality if I take Beef Liver or Beef Organs?](https://help.mksupps.com/en-US/how-should-i-dose-female-vitality-1269566.md): The exact dosing instructions may vary based on your individual needs.
- [Are there any side effects I should be aware of when taking Female Vitality alongside Beef Liver or Beef Organs?](https://help.mksupps.com/en-US/female-vitality-side-effects-1269567.md): Most people tolerate Female Vitality, Beef Liver, and Beef Organs very well.
- [Can I take Female Vitality if I follow an animal-based diet?](https://help.mksupps.com/en-US/female-vitality-animal-based-diet-1269569.md): Female Vitality is crafted with an animal-based approach, making it an excellent fit for those who already avoid or minimize plant-based foods due to concerns over antinutrients or defense chemicals.
- [How long does it take to notice benefits from taking Female Vitality?](https://help.mksupps.com/en-US/female-vitality-notice-benefits-1269572.md): Results can vary from person to person based on factors such as diet, lifestyle and individual health status.
- [Can Female Vitality help with specific female health concerns like PMS or menopause symptoms?](https://help.mksupps.com/en-US/female-vitality-pms-menopause-1269579.md): By supplying reproductive organ peptides and nutrients such as heme iron and selenium/B12, Female Vitality can help support hormonal and reproductive health.
- [Do I need to cycle off Female Vitality?](https://help.mksupps.com/en-US/female-vitality-cycling-1269584.md): Female Vitality is designed for ongoing support and does not typically require cycling off, assuming you follow the recommended dosage.